COVID-19 UPDATE

With the COVID-19 pandemic, we’re still open from 9-5 Mon-Thurs and 9-4:30 on Fridays.

We ask that until this pandemic is under control, that you refrain from visiting the office if possible.

We can write new policies, service your account, take payments, and more via email and phone.

Thank you. Please stay safe during these uncertain times.

 

Baxter Insurance Agency, Inc. has been providing Texans with their insurance needs since 1989. As an independent insurance agency, we are not limited to just one insurance carrier. We represent multiple companies and will search our markets for the best coverage and rates that will satisfy your insurance requirements. Customer service is the cornerstone of our agency.

Service Area

Our main service area is Harris, Montgomery, and Fort Bend Counties. However, we’re is not limited to these counties and we write business throughout the state of Texas. Customer service is paramount to us. Our agents are experienced in tailoring a comprehensive insurance plan for your specific needs.

 

The Baxter Agency Team

Pam Baxter - Houston Insurance Agent

Pam Baxter – Agency Owner

Keith Baxter - Agent

Keith Baxter – Agent

Kelly Hester - Agent

Kelley Hester – Agent

Mavis Feldman - Agent

Mavis Feldman – Agent

Dara Feldman - Agent

Dara Feldman – Agent

 

I am a long time client of your firm, and today reinforced why you were recommended you all those years ago…

My husband was in a car accident on Friday. He took today off from work because no one from Germania seemed to be available on the weekend.

Today, he was told that his car was totaled, but not provided more information. I sent a message to Kelley, asking for our policy.

It was literally 6 minutes later that I received a response!

Then when I called to ask questions about what the policy meant, she answered them all and I could see the smile on her face through the phone.

As a manager, I don’t always hear from happy customers – it is mostly complaints. So, I wanted to send a positive note for your day…

Kelley has been our contact for years and I hope that she will be for many more – you have a wonderfully responsive and positive employee that made having an accident seem like it may be a “win”, I still don’t know how she did that…

So thank you for providing guidance and leadership to the team – and now you know that it is paying off.

I may be able to shop around for rates, but why would I do that when I can have Kelley to work through all of the muck and make my life so much easier.

Have a wonderful day!

Jean Pierce Assistant Instructional Professor, College of Technology

 

Our Carriers

 

Germania Insurance

American Hallmark Insurance

Foremost Insurance

Progressive Insurance

Homeowners Of America

American Modern Insurance

Safeco Insurance

Lighthouse Insurance

American Risk Insurance

National Flood Insurance

Texas Fair Plan

GeoVera

State Auto Insurance

Chubb Personal Insurance

Metlife Insurance

Travelers Insurance

National General Insurance

AIG

UPC Insurance

JC Taylor Insurance

TAPCO

 

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